Welcome to Safe Dwell! These Terms and Conditions govern your use of our website and services. By accessing our site or purchasing a home warranty plan, you agree to abide by these terms. If you do not agree, please refrain from using our services.

1. Definitions

“Safe Dwell,” “we,” “our,” or “us” refers to the owner and operator of https://safedwell.us.

“User,” “you,” or “your” means the individual or entity accessing our website or using our services.

“Services” refers to our home warranty plans, coverage, and any related products.

2. Eligibility

By using our services, you represent that you are at least 18 years of age and legally capable of entering into a binding agreement. If using our services on behalf of an entity, you confirm that you have the authority to bind that entity to these Terms.

3. Use of Website

You agree to:

• Use the site only for lawful purposes
• Not attempt to interfere with or compromise our systems
• Refrain from copying, distributing, or modifying content without permission
• We reserve the right to suspend or terminate your access for violations of these terms.

4. Home Warranty Plans

When you purchase a warranty plan, you agree to the following:

• The specific terms of coverage outlined in your plan agreement
• Payment of associated fees in a timely manner
• Cooperation with our claims process, including providing access to the property and requested documentation
• We reserve the right to deny or cancel coverage in the event of false information, misuse, or breach of agreement.

5. Service Claims

To file a service claim:

• Contact us via our customer support portal, email, or phone
• Follow claim submission procedures as outlined in your warranty agreement
• Allow reasonable time for claim evaluation and contractor assignment
• Coverage decisions are made based on the specific terms of your plan. Certain services may be excluded or limited as defined in your warranty documentation.

6. Payments and Billing

• Payment must be made using an approved method at the time of purchase or renewal. Failure to pay may result in cancellation or denial of service. We may use third-party processors for payment transactions.

7. Limitation of Liability
Safe Dwell is not liable for:

• Indirect, incidental, or consequential damages
• Delays due to contractor availability or third-party issues
• Damages arising from user misuse or improper maintenance
• Our maximum liability shall not exceed the amount paid by you for the plan in question.

8. Intellectual Property

• All content on this website—including logos, text, graphics, and design—is the intellectual property of Safe Dwell and may not be reproduced without prior written consent.

9. Changes to Terms

• We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of the website or services indicates your acceptance of any revisions.

10. Governing Law

• These Terms shall be governed by and construed in accordance with the laws of the state in which Safe Dwell operates. Any disputes shall be subject to the exclusive jurisdiction of local courts.

11. Contact Information

• For questions or concerns about these Terms and Conditions, please reach out to:

Safe Dwell Customer Support

📧 Email: info@safedwell.us
📞 Phone: +1 (443) 851-3884
🏢 Address: 1419 Woodbridge Rd Catonsville, MD 21228