Safe Dwell
Privacy Policy
At SafeDwell, accessible from https://safedwell.us, safeguarding your privacy is a top priority. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website, services, and support channels.
By using our services or accessing our website, you agree to the practices described in this policy.
Information We Collect
We collect a range of information to provide and improve our home warranty services, including but not limited to:
- Personal Identifiable Information (PII)
Full name - Email address
- Phone number
- Home address
- Payment information
- Service usage history
- Technical Information
IP address - Browser type and version
- Device information
- Referring website URLs
- Access times and pages viewed
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You may control cookie preferences in your browser settings.
Your Rights and Choices
You have the following rights regarding your data:
- Access: Request a copy of your personal data
- Correction: Request changes to inaccurate or incomplete data
- Deletion: Request deletion of your data, subject to applicable laws
- Opt-Out: Unsubscribe from marketing emails at any time
- To exercise any of these rights, please contact us at info@safedwell.com.
Sharing Your Information
We do not sell, rent, or trade your personal information. We may share information with trusted third parties in the following cases:
- Service Providers – Vendors and contractors that help us deliver warranty services (e.g., repair technicians, payment processors)
- Legal Requirements – When required by law, regulation, subpoena, or government request
- Business Transfers – In the event of a merger, acquisition, or asset sale
- All third parties are contractually obligated to protect your information and only use it for authorized purposes.
How We Use Your Information
We use the collected data for the following purposes:
- To provide home warranty coverage and fulfill service requests
- To process payments and billing
- To respond to inquiries, claims, or customer support needs
- To send service notifications, updates, and promotions
- To improve our website, offerings, and user experience
- To comply with legal, regulatory, and fraud prevention requirements
Data Security
We implement robust security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include:
- Secure Socket Layer (SSL) encryption
- Limited access controls
- Regular software and infrastructure updates
- Please note, while we strive to use commercially acceptable means to protect your data, no electronic transmission over the internet is 100% secure.
Children’s Privacy
Our website and services are not intended for children under 13. We do not knowingly collect personal data from minors. If we discover such data has been collected, we will delete it immediately.
Third-Party Links
Our site may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. We encourage you to read their policies before providing any personal information.
Policy Updates
We reserve the right to update this Privacy Policy to reflect changes in our business, technology, or legal obligations. When we do, the “Effective Date” at the top will be revised.
We recommend reviewing this page periodically to stay informed of how we protect your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us at:
SafeDwell Customer Support
- 📧 Email: info@safedwell.us
- 📞 Phone: +1 (443) 851-3884
- 🏢 Address: 1419 Woodbridge Rd Catonsville, MD 21228